Conducting business electronically, i.e. doing ebusiness, will require you to familiarise yourself with a bewildering array of websites, software, and other  ebusiness services. TOPS © have tried to reduce this fragmentation by  providing an all-in-one ebusiness software solution. Although it does not do  absolutely everything, it does cover much of your back-office order-processing  work, such as:

• Stock management and control
• Catalogue management
• Money management
• Payment processing
• Bank integration
• Credit card processing
• Customer management
• Despatch management
• Managing packaging
• Gifting
• Updating accounts
• Carrier management and integration
• Carrier labels and messages to accompany goods
• Handling email, web, mail, phone and fax orders
• Importing orders from the web

We feel than an ebusiness software solution does not need features such as integrated website building, email and accounts, as this would make the package too unwieldy and expensive, and would duplicate features and functions best handled by commonly used specialist software (e.g. Sage for accounts, Microsoft Outlook for email, Dreamweaver for website construction - or better, as we discussed earlier, - a reputable professional web design company).